Privacy Policy

Welcome to Eclipse Zone! We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you interact with our shop.

1. Information We Collect To process and deliver your orders efficiently, we collect necessary information at checkout, which may include:

• Your email address (for order receipts and direct communication).
• Your Discord ID or username (for delivery coordination, notifications, and support).
• Relevant in-game usernames or profile links required to fulfill your digital items or services.

2. How We Use Your Information We only use your data to provide the services you have purchased. This includes:

• Fulfilling your order within our stated delivery window.
• Sending automated order updates and payment confirmations.
• Providing customer support if any issues arise with your transaction.

3. Data Sharing and Security We do not sell, rent, or trade your personal information to third parties. Your data is securely processed through our storefront platform and integrated payment gateways. We only share the absolute minimum information required with these secure processors to finalize your transaction.

4. Data Retention and Deletion We maintain order logs strictly for proof of delivery and fraud prevention. If you would like your data or purchase history removed from our direct records after a transaction is fully complete, please open a support ticket, and we will gladly accommodate your request.